We use DIAM cork, a closure that should be 100% taint proof; we are committed to every bottle singing as it should. If you feel you opened a flawed bottle or the bottle was damaged, please contact us and we will replace or refund you the purchase price of the bottle. By law, we cannot accept returns of alcoholic beverages unless the product is damaged, or flawed.
We aim to ship only during responsible and safe weather conditions. Wine requested to be shipped outside those "safe" windows are shipped "at risk of buyer" and not valid for return or replacement if damaged due to adverse weather conditions.
Please send an email to firstname.lastname@example.org should you have any issues.